Shipping Policy
At Luxe Sun Clothing, we aim to provide you with a seamless shopping experience, ensuring your order reaches you safely and promptly. Please read below for information on shipping rates, estimated delivery times, and tracking details.
Processing Times
Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive an email confirmation with tracking details once your order is shipped.
Peak Periods: During busy seasons (such as holidays or special promotions), processing times may be slightly extended. We appreciate your patience during these times.
Shipping Rates & Delivery Times
We offer shipping via Australia Post with one standard shipping rate Australia wide. Shipping cost will be automatically added at checkout.
Domestic Shipping (Australia)
Standard Shipping: (3-7 business days) – Flat rate of $9.95 per order
Free Shipping
Australia: Free Standard Shipping is available for all orders over AUD $150.
Order Tracking
Once your order has shipped, you will receive an email with tracking information to monitor your package's progress. For international shipments, tracking availability may vary by destination.
Taxes & Duties
Domestic Orders: Orders within Australia are subject to GST, which is included in the price of your purchase.
Shipping Restrictions
Due to international regulations, we may be unable to ship certain items to specific locations. If there are any restrictions on your order, we will contact you directly to arrange an alternative.
Delays
While we do our best to ensure timely delivery, Luxe Sun Clothing is not responsible for delays caused by unforeseen circumstances such as customs processing, carrier delays, or weather-related issues.
Contact Us
For any questions regarding your shipment or if you need further assistance, please contact our Customer Support team at luxesunclothing@gmail.com